Communication Services
As consumers spend more time than ever in the digital world, they are demanding more from their providers when it comes to digital communications. But what does this mean for essential communications? What consumer behaviors should inform communications strategies?
Computershare partnered with software vendor Quadient to understand the shifts and evolution of consumer behavior relating to essential communications and uncover the opportunities for providers.
This report focuses our key discoveries for the Wealth sector, including insights for employee share plans drawing on our global expertise and local knowledge in this industry. We use three employee personas to explore the research insights.
Download the report to meet our three personas, Casey, Kevin and Eleanor.
Latest Communication Services insights
View all insights
Communication Services
The hidden costs of unclear B2C communications

Communication Services
Beyond the inbox: Why print still has a place in the digital age

Communication Services
The end of “Dear Valued Customer”: Crafting truly personal banking moments

Communication Services
Outsourcing your customer communications: your key to agility

Communication Services
The importance of layout in customer communications

Communication Services
The importance of color in customer communications

Communication Services
Improving shareholder experience for greater customer satisfaction

Communication Services
Stop the Churn: 3 Tips to Elevate Your Customer Communications

Communication Services
In the spotlight: Personal banking

Insights
Exploring consumer reactions to essential communications

Insights
