Communication Services
The hidden costs of unclear B2C communications
Accurate, secure, and on-time communications
With deep expertise across regulated industries, we know what's at stake when every message matters. For over 30 years, we've worked with some of the world's most recognized brands, delivering their communications accurately, securely, and on time.
From strategy, design, and composition to multi-channel delivery and digital archiving, our comprehensive solutions help you engage customers, reduce risk, and deliver measurable business outcomes. When communications count, confidence is everything.
Why choose Computershare?
Computershare has over three decades of experience serving clients in highly regulated industries.
As a financial services provider, we know the importance of working with a partner you can trust. That’s why we have security ingrained in our processes, own and operate our production facilities, and build solutions with clients in mind.
Why partner with us
Our clients trust us to manage their entire customer communication journey.
Backed by 30+ years of industry experience, our communication solutions are designed to reduce complexity, improve customer experience, and give you confidence in every communication.
Communications design
Communications design
We help our clients achieve targeted results from their customer communications and help achieve business objectives - reduce cost to serve, influence customer behavior, and improve customer experience.
- Communication analysis
- Design and content recommendations
- Implementation
Multi-channel communications
We create and deliver compliant customer communications across all channels at scale, so your customers receive their communications in their preferred channel of choice.
- Print and mail
- Digital delivery
- Check printing
- Secure digital archive
Customer communication management (CCM)
Our CCM platform securely manages the creation, delivery, tracking, and archiving of your communications across all channels.
- Creation of communications
- Personalization
- Self-service
- Delivery and tracking
Document composition
Our tools offer the flexibility to create, format, and assemble communications in a way that meets your needs. Whether you want us to manage everything for you, or you require self-service, we work with you to craft a tailored solution.
- Template management
- Marketing messages
Computershare by the numbers
330330 million
securely stored digital documents
550550 million
communications sent across all channels
20.320.3 million
checks printed
*Fiscal year 2025 statistics
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Who partners with us
Banks
We provide banks with a comprehensive suite of services that minimizes the need for multiple vendors, offers seamless multi-channel communication services, and is backed by global expertise, technology, and solutions.
Our infrastructure is built to meet compliance and regulatory standards, ensuring secure and timely delivery of sensitive communications.
Credit unions
We partner with credit unions to deliver secure, compliant communications that improve member experience and reduce cost to serve.
From new account welcome communications to monthly statements, we support credit unions of all sizes and manage the end-to-end processing and delivery of communications, so you can focus on what matters most – your members.
Financial services providers
We work with financial services providers to deliver integrated solutions that simplify the delivery of communications across all channels, minimizing the need for multiple vendors.
With trusted infrastructure and proven regulatory alignment, we help you deliver transparency, build confidence, and improve customer outcomes.
Cores- Fintechs
- Payment service providers
Commercial financing providers
We assist commercial financing providers in transforming complex data into clear, concise communications that encourage your customers to take action. Shorten payment timeframes, reduce inbound inquiries, and enhance the customer experience.
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