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Turning touchpoints into trust​

Our deep expertise in the banking industry allows us to meet your needs for accurate communications that are processed securely and delivered on time.

Our proficiency in data management, regulatory compliance, and transparency into production gives you confidence in every communication.

Why banks choose Computershare​

Protecting your data, always​

Our robust security policies protect your data for regulatory compliance and peace of mind:

  • Third-party control testing (SOC 2 Type II)

  • Robust internal data governance

  • Compliant architecture ensuring data segregation and regulatory adherence

Adaptable solutions that grow with you​

With decades of experience and a global footprint, we offer solutions designed to flex with your unique needs today and scale seamlessly through every stage of your journey.

Unlock collective success​

Your goals drive our work. We collaborate closely to deliver smart, scalable communication strategies that help you succeed.

Purpose-built solutions, backed by experience​

With deep roots in financial services, we understand the unique demands banks face. Our industry insight helps us deliver smarter, more secure communication solutions that support your goals and your customers.

Customer communications management (CCM)​

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    Multi-channel delivery​

    Send communications via print and digital channels – with fallback logic and tracking built in, no message is missed.

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    Document archiving​

    Securely access your communications in real-time. Seamlessly integrate with your online banking applications to provide customers with the ability to review and download documents.

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    Template management​

    Reduce costs and improve speed to market with the flexibility to manage communication changes such as updating marketing messages and text changes without a dependence on IT resources.

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    Undelivered mail processing​

    Handling undeliverable mail costs you money. Computershare’s automated Undeliverable as Addressed Services will reduce your costs and improve efficiency.

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    IMb reporting​

    Track inbound and outbound mail through USPS’ Intelligent Mail barcode (IMb) service for end-to-end visibility into communications.

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    Production visibility and tracking

    Our proprietary production tracking portal, Comms Center, provides visibility into our operations management with real-time insight into the timing of production and fulfillment of documents.

Supporting the full customer lifecycle​

We manage and deliver communications across the entire customer lifecycle. From new account welcome communications to monthly statements and notices. Effectively engage with your customers at every stage of their journey in the channel of their choice.

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Onboarding​

New account welcome communications, account letters, personalized correspondence

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Account servicing​

Account statements, loan bills, notices, tax documents

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Payables​

Checks, remittance (EFT/ACH) notices, invoices

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Wealth management​

Reports, statements, notices, updates, compliance documents

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Get in touch

Contact us today to learn how we can help your organization transform your communications and fulfill your strategic goals.

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