Insurers trust Computershare Communication Services with their policyholder communications, relying on our deep industry knowledge and regulatory expertise for everything from cheques to policy renewals, and claims notices.

We work with many of the world's leading companies to improve their customer experience by designing and delivering informative, clear communications that drive preferred customer behaviors.

We securely manage every part of the communication process in-house, while meeting the highest levels of security and compliance.

 

Some of the communications we produce and deliver for insurers:

  • Check circle iconCheque payables
  • Check circle iconRemittance (EFT/ACH) notices
  • Check circle iconPolicy renewals
  • Check circle iconWelcome packs
  • Check circle iconRegulatory letters
  • Check circle icon...and more
 

Meeting your communication challenges

Our combination of communication experts and technology will:

  • Check circle iconDevelop clear, easy-to-understand communications that steer customers to desired outcomes.
  • Check circle iconManage all your communication needs through the delivery channels that best suit your customers.
  • Check circle iconSimplify customer data integration, organize and consolidate data from legacy systems into targeted communications.
  • Check circle iconProvide digital archiving, allowing communications to be uploaded, archived and readily accessed.
  • Check circle iconGive you peace of mind of working with a global provider that has robust compliance, security, audit and risk programs and dedicated resources – ISO/IEC 27002, SOC2, OSFI, PIPEDA, GDPR.

Service Highlights

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Communications consulting

Analysis of your current communications to improve, enhance and effectively deliver your message.

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Template management

Our technology platform helps you to standardize branding, messaging and complex campaigns to meet your needs today and in the future.

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Multi-channel delivery

Technology and infrastructure to produce and securely distribute communications via your customer's preferred channel.

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Print & mail services

Automated process flow producing high-quality output for cost-effective, attractive and personalized communications. Equipped with full-service mail preparation and delivery through Canada Post or courier, including return mail handling.

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Migration campaigns

Migrate customers from offline to online or from one platform to another. Our outreach strategy, with a unified campaign design, utilizes multiple communication channels to create a seamless journey.

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Time-sensitive communications

Leverage our stack of capabilities to confidently execute and deliver critical information to your stakeholders.

What do your customers think of the communications you send?

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Let’s talk. Contact us today to learn how we can help your organization transform your communications and fulfill your strategic goals:

Contact us

Computershare Communication Services

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