Accurate, secure, and on-time communications

Accurate, secure, and on-time communications

With deep expertise across regulated industries, we know what's at stake when every message matters. For over 30 years, we've worked with some of the world's most recognized brands, delivering their communications accurately, securely, and on time.

From strategy and design to multi-channel delivery and digital archiving, our comprehensive solutions help you engage customers, reduce risk, and deliver measurable business outcomes. When communications count, confidence is everything.

Who we partner with

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Banks

We provide banks with a comprehensive suite of services that minimizes the need for multiple vendors, offers seamless multi-channel communications, and are backed by global expertise, technology, and solutions.

Our infrastructure is built to comply with Canadian banking regulatory standards, ensuring secure and timely delivery of your sensitive communications.

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Credit unions

We work alongside credit unions to deliver accurate, secure, and on-time communications that improve member experience and reduce cost to serve.

From welcome packs to monthly statements, we support credit unions to manage the design, composition, and delivery of communications across all channels, so you can focus on what matters most - your members.

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Insurers

We simplify complex insurance communications and streamline processes to reduce overhead while maintaining high levels of service.

From policy renewals to claim notices and payments, our scalable, cost-effective communication solutions reduce the need for in-house technology investments while ensuring secure and timely delivery of sensitive policyholder communications.

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Mutual Insurers

We offer mutual insurers communication services that scale with their business and leverage Computershare’s extensive compliance and regulatory expertise.

You can focus on your core business and trust us to deliver a personalized communication experience across print and digital channels. You’ll build trust and instill confidence in your members, so they know their policy is in the right hands.

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What we offer

Our clients trust us to manage their entire communication journey. We transform complex data into accurate, secure, and compliant communications across print and digital channels regardless of volume.

Backed by 30+ years of industry experience, our communication solutions are designed to reduce complexity, improve customer experience, and give you confidence in every communication touchpoint.

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Communications review​

We help you achieve targeted results from your customer communications and help deliver on your business objectives - reduce cost to serve, influence customer behaviour, and improve customer experience.

  • Check circle iconApplication of best practices
  • Check circle iconHeatmapping
  • Check circle iconJourney mapping
  • Check circle iconDocument design
  • Check circle iconContent recommendations
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Communications composition

Our tools offer the flexibility to create, format, and deliver personalized communications to meet your needs. Whether you want us to manage everything for you, or you require self-service, or even something in between, we work with you to craft a tailored solution.

  • Check circle iconTemplate creation
  • Check circle iconVariable content design
  • Check circle iconData mapping
  • Check circle iconChange management
  • Check circle iconMarketing messages
  • Check circle iconResponsive design
Multi-channel delivery

Multi-channel delivery

We work with you to develop a comprehensive and personalized strategy to deliver communications in your customers preferred channel.

  • Check circle iconPrint and mail
  • Check circle iconEmail
  • Check circle iconSMS
  • Check circle iconWeb portals
  • Check circle iconSecure digital archive
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Cheque payables

We securely and reliably produce and deliver cheques on your behalf, allowing you to free up resources to focus on your core competencies. Whether it’s a handful of cheques every so often or ongoing large volumes, you can be confident that we’ll deliver.

  • Check circle iconMICR production
  • Check circle iconCustom remittance information
  • Check circle iconReturned mail handling
  • Check circle iconOngoing daily production​
  • Check circle iconLarge volume

Why choose Computershare?​

Computershare has 30+ years of experience serving clients in highly regulated industries such as banking and insurance.​

As a financial services provider, we understand the importance of keeping your data secure and complying with Canadian regulations. That’s why we operate a dedicated production facility and host our data in Canada for our Canadian clients.​

Security and compliance

We safeguard your data with comprehensive security and privacy programs aligned to OSFI guidelines, ISO/IEC 27002:2022, NIST CSF and ISF SoGP 2022 standards, as well as global privacy regulations, including PIPEDA, GDPR, and CCPA – providing the assurance you need from a trusted financial services partner.

Flexibility and scalability

Our global presence and decades of experience mean that we’re flexible and scalable. We can rapidly adapt to changing circumstances to enable successful customer outcomes.

Service and trust

From initial ideation through testing and to distribution, we manage the entire process, prioritizing accuracy, security, and timely delivery. By continuously investing in our technology and our people, we’re able to offer the highest levels of service to our clients.

Computershare by the numbers​

330330 million

securely stored documents

550550 million

communications sent

20.320.3 million

checks printed

*Fiscal year 2025 statistics

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