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Turning touchpoints into trust​

Deliver accurate, on-time, secure communications to your customers when you work with a trusted partner with a strong reputation in financial service.

Leveraging advanced data management, rigorous regulatory compliance, and full transparency throughout production, we give you confidence in every communication.

Why choose Computershare​?

Protecting your data, always​

Our robust security policies protect your data for peace of mind and regulatory compliance:

  • Third-party control testing (SOC 2 Type II)

  • Robust internal data governance

  • Compliant architecture ensuring data segregation and regulatory adherence

  • Redundant secure Canadian data centre

  • Operational resilience

Adaptable solutions that grow with you​

With decades of experience and a global footprint, we offer solutions designed to flex with your unique needs today and scale seamlessly as you grow. Our platform and team adapt quickly, supporting you through every stage of your journey.

Unlock collective success​

Your goals drive our work. We collaborate closely to deliver smart, scalable communication strategies that help you succeed.

Purpose-built solutions, backed by experience​

With deep roots in financial services, we understand the unique demands banks face. Our industry insight helps us deliver smarter, more secure communication solutions that support your goals and your customers.

Customer communications management (CCM)​

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    Multi-channel delivery​

    Send communications via print and digital channels – with fallback logic and tracking built in, no message is missed.

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    Document archiving​

    Securely access your communications in real time. Seamlessly integrate with your online banking applications to provide customers with the ability to review and download documents.

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    Template management​

    Our technology platform helps you to standardize branding, messaging, and complex campaigns to meet your needs today and in the future.

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    Migration campaigns

    Migrate customers from offline to online or from one platform to another. Our outreach strategy, with a unified campaign design, utilizes multiple communication channels to create a seamless journey.

Supporting the full customer lifecycle​

We manage and deliver communications across the entire customer lifecycle, from welcome packs to monthly statements and loan notices. Effectively engage with your customers at every stage of their journey in the channel of their choice.

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Onboarding​

Welcome packs, account letters, personalized correspondence

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Account servicing​

Account statements, loan bills, past due notices, tax documents

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Payables​

Cheques, remittance (EFT/ACH) notices, invoices

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Wealth management​

Reports, statements, notices, updates, compliance documents

Our latest insights

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Get in touch

Contact us today to learn how we can help your organization transform your communications and fulfill your strategic goals.

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