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Communications that reflect your service

Our scalable, modular communication solutions enable mutual insurers to meet evolving communication preferences to deliver personalized, timely interactions across their channels of choice.

By streamlining and consolidating communication processes, we support mutual insurers in meeting these expectations while reducing costs, minimizing risks, and fulfilling your members-first commitment.

Partnering across every interaction

By collaborating with mutual insurers to produce a wide range of compliant communications for every stage of the member lifecycle, you can offer an excellent member experience. Everything is handled in-house, giving you peace of mind that your communications will be delivered accurately, securely, and on time. As a proud CAMIC member, we support mutual insurers in their goal of delivering affordable insurance products and building better communities.

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Regulatory notices

Our deep experience and knowledge of the insurance industry enables us to produce compliant, secure regulatory and policy notices.

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Policy documents

Provide your members with relevant information they need about their coverage.

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Claims

Update members with clear, timely claims correspondence designed to outline next steps and reduce uncertainty.

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Statements

Create billing and payment statements designed for compliance and maximum engagement.

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Renewal notices

Keep members informed with personalized renewal notices that clearly explain options, helping to increase retention and satisfaction.

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Policy changes

Deliver timely, compliant policy change notices that keep your members informed and confident in their coverage.​

Why choose Computershare?

Protecting your data, always

Robust security policies and Canadian data sovereignty ensure your information remains protected, offering peace of mind and regulatory compliance.

  • Third-party control testing (SOC 2 Type II)

  • Robust internal data governance

  • Compliant architecture ensuring data segregation and regulatory adherence

  • Redundant secure Canadian data centre

  • Operational resilience

Adaptable solutions that grow with you

With decades of experience and a global footprint, we offer solutions designed to flex with your unique needs today and scale seamlessly as you grow. Our platform and team adapt quickly, supporting you through every stage of your journey.

Unlock collective success

Your goals drive our work. We collaborate closely to deliver smart, scalable communication strategies that help you succeed.

Insight that drives customer experience

With global experience supporting insurers, we understand the unique pressures you face – from evolving customer expectations to regulatory demands. Our industry insight powers smarter, more secure communication solutions that support your goals and policyholders.

Customer communications management (CCM)

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    Multi-channel delivery

    Send communications via print and digital channels – with fallback logic and tracking built in, so no message is missed.

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    Centralized document portal

    Securely store and access your documents in real time. Seamlessly integrate with your online applications to provide members with the ability to review and download their documents.

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    Template management

    A flexible communication platform that standardizes branding, messaging, and campaign delivery so you can simplify operations, stay compliant, and adapt to change with confidence.

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    Migration campaigns

    Transition customers from print to digital or between platforms, driving digital adoption through unified messaging and coordinated outreach across every channel.

A proud CAMIC affiliate member

Supporting mutual insurers in their goal of delivering affordable insurance products and building better communities.

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Our latest insights

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Get in touch

Contact us today to learn how we can help your organization transform your communications and fulfill your strategic goals.

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