Application procedures and forms​​​​

Modern city, Hong Kong, China.

Step 3

Submit all your documents to our address via mail or in person.

Mailing address

​Mailing address

Computershare Hong Kong Investor Services Ltd

Shops 1712-1716 17thFloor Hopewell Centre
183 Queen’s Road East
Wan Chai Hong Kong​

For any enquiries, please contact our Customer Service Hotline at +852 2862 8555

​Documents required​

  • Check circle iconA crossed cheque payable to ‘Computershare Hong Kong Investor Services Ltd’, covering all necessary fees.#
  • Check circle iconThe duly completed and stamped (ad valorem or waiver stamp) Form of Transfer.
  • Check circle iconAll share certificates being transferred.
  • Check circle iconDuly completed Request for Certificate Mailing Services.+ (Ask at the counter for a f​orm or download it from our website​.)​

 

​Notes​

  • Check circle iconComputershare is not liable for any claims arising from mail loss. Investors agree to accept all risks when using this service.
  • Check circle icon#Transfer fees of HK$2.50 per certificate cancelled/issued (whichever is higher) apply for regular service. For registered mail, an additional HK$27 (for a local address) or HK$72 (for an overseas address) fee per company per transfer must be included.
  • Check circle icon+If you wish to submit your transfer via a third party and opt for return of the new certificate(s) by ordinary mail or registered mail, you need to prepare necessary documents and complete the Letter of Authorisation for Certificate Mailing Services​, available from counter staff or via our website for them to submit.
  • Check circle iconPlease do not staple any documents.
  • Check circle iconRequests for more than 50 certificates or HKD2 million market value will not be accepted by mail and must be done in person. All new share certificates will be mailed to your registered address by ordinary mail or by registered mail (as requested). Any transfers received without sufficient payment for fees must be collected from our Counter.

Frequently asked questions​

​Registered mail or ordinary mail.

​Requests for more than 50 new certificates or HKD 2 million market value will NOT be accepted and must be collected in person at our Transfer Office (Shops 1712-1716, 17th Floor Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong).​

​Ordinary mailing service: Free of Charge

Registered mailing service: HK$27 (for a local registered address) or HK$72 (for an overseas registered address) per company per transfer.

​Simply complete the Request for Certificate Mailing Services and lodge the original form (photocopies cannot be accepted) together with the completed and stamped transfer documents:

Transfer Office, Shops 1712-1716, 17th Floor Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong. You can do this in person or via post.

​Please provide a crossed cheque made payable to ”Computershare Hong Kong Investor Services Ltd” for the total amount.

​Yes, simply complete the form of Letter of Authorisation for Certificate Mailing Services. The original authorisation form must be provided with the transfer documents.​

​You need to do this to demonstrate you understand that you bear the risks and any loss should your documents be lost in the post; and that you understand the conditions and procedures for applying for the replacement of lost certificates​ as stated on our website.

​If you don’t receive your share certificate(s) within a reasonable mailing timeframe, it is necessary to apply for a replacement certificate (s)​. Please call our Customer Service Hotline at +852 2862 8555 for further assistance.

​No. You take on the risk and associated costs when you opt to use the mailing service.

​Sorry, this is not possible.

​This may result in delay or rejection of processing both the transfer request and certificate mailing service.​

Before you seal the envelope, make sure you have:

  • Check circle iconDuly completed and stamped the (ad valorem or waiver stamp) Form of Transfer and have witnessed the documents
  • Check circle iconEnclosed all the share certificate(s)
  • Check circle iconCompleted and signed the Request for Certificate Mailing Services form or the form of Letter of Authorisation if a third party is summiting the transfer for you. (Photocopies cannot be accepted)
  • Check circle iconSelected the required mail service
  • Check circle iconEnclosed the cheque with the correct monies for the transfer fee as well as for based on the mail service selected​