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Seamless access. Secure storage. Smarter archiving.

Our secure SaaS platform unites all customer communications in a single, searchable archive—making storage, retrieval, and sharing simple. With self-service and API integration into staff and customer portals, access is seamless, secure, and compliant.

From legacy systems to modern platforms, we consolidate archives quickly and confidently—so teams and customers get the documents they need, when they need them.

What you gain

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Instant access

One secure archive for every document, from any channel. Integrated with customer portals for real-time access in any format. Fast retrieval supports audits, self-service, and customer satisfaction without delays.

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Effortless mass migration

We simplify even the most complex, large-scale migrations. Our proven, rules-based approach ensures millions of documents are securely transferred, stored to regulatory standards, and instantly accessible.

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Secure and compliant

Customer data stays onshore in private data centres, governed by global infosec policies. We also apply your retention requirements for complete security and compliance.

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On demand re-send

Is your customer struggling to find a communication you’ve already sent? Access archived communications and resend them in real-time.

Why Computershare?

Whether you need a single solution or a strategic partner across the communications lifecycle, we give you confidence in every communication. Here’s what makes our Store and Retrieve solution unique.

Seamless integration

Connects to your existing portals, CRMs and core platforms for easy search and retrieval – no extra systems or vendor complexity.

Always available

With 24/7 uptime and intelligent indexing, your teams and customers can quickly find the right record – reducing handling time and improving CX.

Compliant by design

Retention rules, access controls and audit logs come standard – helping you stay compliant with legal, industry, and data governance requirements.

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Superfunds and wealth managers

"Computershare allowed us to easily achieve a new bill design that reflects industry best practice, the needs of our internal business stakeholders, and our customers."

– Ian McKensey

Manager Retail Services, Hunter Water

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Get in touch

Contact us today to learn how we can help your organisation transform your communications and fulfill your strategic goals. 

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