a female call centre worker takes a call.

Seamless access. Secure storage. Smarter archiving.

When a query or audit arises, quick, accurate access to communication history is critical – for both your teams and your customers. Our secure SaaS platform consolidates every communication into a single, searchable archive, making it easy to store, retrieve, and share documents. Customers can also access their communications through integrated portals, ensuring transparency and convenience. With flexible integration options, you can securely manage communications across print, digital, or hybrid formats – with compliance and traceability built in.

What you gain

554999801

Instant access

A single, secure archive for every document, from any channel. Our platform integrates into multiple customer portals, enabling real-time access to any communication – anytime, in any format. Fast retrieval supports audits, self-service, and customer satisfaction without delays.

GettyImages-1166494397

Effortless mass migration

No matter how complex or large-scale, we make migrating millions of documents and data points simple and secure. Our proven, rules-based approach ensures content is stored in line with regulatory retention requirements – and accessible when needed.

GettyImages-1369819714

Secure and compliant

Customer data is stored onshore in our private data centres and governed by our global information security policies and procedures. Retention rules can be overlaid to meet your specific requirements - keeping information secure, compliant, and auditable.

Mixed race man paying bills in living room

On demand re-send

If a customer can’t locate previously sent communications, you can access archived communications and resend them in real time – reducing friction and enhancing service.

Space 35px

Why choose Computershare?

When security and compliance are critical, trust matters. As part of an FCA-regulated company, our financial strength, proven technology, and regulatory expertise make us the partner you can rely on. Whether it’s one solution or a full communications strategy, we deliver confidence in every communication. Here’s what makes our Store and Retrieve solution unique.

Seamless integration

Connects to your existing portals, CRMs and core platforms for easy search and retrieval – no extra systems or vendor complexity.

Always available

With 24/7 uptime and intelligent indexing, your teams and customers can quickly find the right record – reducing handling time and improving customer experience.

Compliant by design

Retention rules, access controls and audit logs come as standard – helping you stay compliant with legal, industry, and data governance requirements.

Spacing top Quote 80px Desktop / 60px Tablet / 0px Mobile
Superfunds and wealth managers

“Working with Computershare helped transform our approach to customer communications for customers who had missed or were late with their payment. Through insightful workshops and persona development, they helped us reframe, simplify, and sharpen our digital collections journey, balancing clarity, simplicity, and empathy. Their work provided clear, actionable recommendations that have been instrumental in helping us to reshape and refocus our communications strategy, delivering a more engaging and customer-centric experience.”

Scott Woolveridge

Operations Director, Gain Credit

Spacing Bottom Quote

Related solutions

40px Desktop / 35px Tablet / 35px Mobile

Get in touch

Contact us today to learn how we can help your organisation transform your communications and fulfill your strategic goals.

We'll process your data in line with our privacy notice. Your information will be held securely and will not be passed to any third parties for their own use.
You have the ability to unsubscribe from future mailings at any time.
Spacing bottom Form - Gray